Questions you may have
1. Why can’t I book single days or half days?
The safety of your children is our number one priority. We will therefore only permit full-week bookings over the summer holidays. This means that bookings will only be open for children aged 5 -11. Aspire are one of the only Ofsted registered children’s activity childcare providers in the region and have created a six-step strategy in line with current government guidance. This guidance is like what schools are currently following which means that Active Camps will keep children in their own bubbles each week. We are doing this to reduce the risk of coronavirus infections. Click here to view our six-step strategy.
2. What activities will my children be doing at Active Camps?
Activities at Active Camps will remain fun and engaging. In line with government guidance, any tag or competitive invasion type games will not be permitted. All of our activities will be delivered with no or limited equipment. Examples include but aren’t limited to athletics, tri-golf, tennis, cricket and dance. Our team will ensure good cleaning practice is in place and follow our new procedures for every session that is delivered.
3. How do I know my child will be safe at Active Camps?
As an Ofsted registered childcare provider, we are used to following and implementing stringent policies and procedures. Our existing policies and procedures have been reviewed and updated to include COVID-19 practices. Aspire team members will complete all necessary training prior to the summer holidays and current government guidelines will be adhered to. Good cleaning practices will be encouraged throughout the day and children will remain in their bubble with the same coach across a full week. We will also stagger registration and sign-out periods to mitigate risk for you and your child.
4. Why aren’t all the academy programmes running?
To ensure the safety and enjoyment of all attending, Active Camps will not be running all our academy programmes over the summer. We have worked with our venues to ensure your child will be safe and have planned to use the facilities in line with the current capacity that we deem to be safe at each venue. As a result, we will run our dance camp at selected venues as well as our ever-popular multi-sports camp which includes activities for children of all ages, interests and abilities.
5. Will siblings be split up?
Active Camps have planned to operate in line with current government guidance to reduce the risk of Covid-19 infection. This means that children from the same household will NOT be split up (excepting where one child wishes to attend a dance camp). Children from the same household will be kept in the same bubble during the week, regardless of their age. Activities delivered to each bubble will be adapted to match the ability of each child in the bubble.
6. Can my children switch bubbles?
If the Active Camps week hasn’t started and there is capacity, we MAY be able to let you switch bubbles. However, we expect Active Camps to be at full capacity and as we are operating under strict guidance and your safety is our priority, we will not permit the switching of bubbles in this scenario. If you would like your child to be with a friend you will need to liaise with them directly to try and ensure that your children are in the same bubble because we cannot share the booking details of other customers with you.
7. Why aren’t all Active Camps venues open?
We have been communicating with every Active Camps venue since the pandemic started. Due to the operational guidance issued by government, some venues, i.e. those associated to leisure centres are unable to open. Aspire are working with every open venue to ensure that your children will be safe and that the risk of Covid-19 infection is minimal.
8. Why are you running shortened days?
Active Camps will be operating under slightly shorter days to allow registration and pick-up times to be managed safely. Our venues will be open under full-week bookings only. When booking, you will be asked to select your bubble. Each bubble will be asked to sign in and sign out at 20-minute intervals.
Bubble sign in and out times are as follows:
|Bubble Number||Registration time||Sign out time||Sutton||Solihull||Leamington||Hagley|
9. What happens if someone shows Covid-19 symptoms at Active Camps?
A child displaying COVID-19 symptoms will be removed from their bubble and put into an isolation room until they can be collected by their parent, guardian, or carer. You will be instructed to follow government guidelines for anyone who is suspected to have COVID-19. This currently involves contacting 111, arranging a test as soon as possible and remaining in isolation until you receive your test results. If the test is negative, you can come out of isolation and return to Active Camps. If the test is positive, you must remain in isolation until fourteen days have passed and inform Aspire immediately. In this scenario, we will issue credit to your account in line with our terms and conditions.
10. How will the sign in/out process work?
Signing your child in and out of Active Camps will be slightly different this summer. Firstly, when booking your child’s place, you will be asked to select a time slot for the whole week. Time slots will be staggered and only 15 children will be signed in during this time. Your children’s temperature will be checked prior to signing in, Active Camps team members will wear appropriate PPE and you will be asked to sign in and out via the new parent app. Finally, registration and sign-out at each venue will be completed outside. This is of course dependant on the British weather!
11. What additional training have the Aspire team members had?
As an Ofsted registered organisation, you can rest assured that all Aspire team members have completed the necessary Covid-19 training. This includes a full CPD day in which our staff were informed of the new and updated policies and procedures, registration, and sign-out procedure, delivering relevant sports and activities, Covid-19 protocol and more. Most importantly, the Aspire team will continue to ensure that your child feels safe and has fun during the summer.
12) Why are there mixed age groups?
During the summer, Active Camps will operate in line with the current government guidance to reduce the risk of Covid-19 infection. We are allowing children of mixed ages in bubbles to help mitigate the risk of Covid-19. In addition, it means that you can book your children into a bubble that operates under a specific registration and sign-out time. This will help reduce the amount of people on the premises during these times. All Active Camps activities will be non-contact and delivered safely to ensure mixed age group activities are delivered to develop your children’s technique.